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Fundraiser Policy

Last updated: Jan11, 2025

This Fundraiser Policy outlines the requirements and procedures for individuals or organizations (“Fundraisers”) seeking to raise funds on DaanSetu. By submitting a fundraising request, you agree to comply with the following terms:

1. Eligibility & Verification

  1. NGO Registration (Optional up to ₹20 lakh):
    • Fundraisers registered as NGOs may register directly.
    • Unregistered groups or individuals may raise up to ₹20,00,000 without an NGO certificate.
  2. Social Proof Requirement:
    • Provide links to existing social media content (Instagram, YouTube, or other platforms) demonstrating your NGO’s past activities.
    • If no social proof is available, you may email full-resolution photos of your projects to https://support.daansetu.in/user/tickets/create. at the time of application.
  3. Certificate Requirement Above ₹20 lakh:
    • For campaigns targeting more than ₹20,00,000, submission of a valid NGO registration certificate is mandatory.

2. Content Ownership & Prohibited Conduct

  • Original Media Only: You must use your own videos and photos.
  • No Third-Party Content: Posting or claiming content belonging to another NGO or individual is strictly prohibited.
  • Consequences of Violation: Any use of copied images or videos will result in:
    • Permanent suspension of your DaanSetu account.
    • Ban on creating any new accounts on the platform.

Support for Media Creation: If you need assistance capturing original images or videos, contact our support team at https://support.daansetu.in/user/tickets/create. Our team can arrange to help you in person.

3. Fundraising Process

  1. Request Submission:
    • Complete the form at: https://daansetu.in/fundraisingrequest.html
  2. Review & Login:
    • Allow 24–48 hours for our team to review your request.
    • You will receive an email with a campaign login link to set up your project details.
  3. Campaign Creation:
    • Fill in your campaign title, description, goal, images, and reward tiers.
    • Submit for approval.
  4. Approval & Promotion:
    • Approval takes 24–48 hours.
    • Upon approval, we will request a promotional video.
    • Approved videos will be promoted on Facebook, Instagram, YouTube, and Google.
  5. Advertising Budget:
    • Advertising costs are deducted from the donations you receive.
    • Note: Only your campaign’s original video & Images may be used in promotions.

4. Reporting Misuse & Disputes

  • Report Unauthorized Use: If you discover your media or NGO details have been misused by another fundraiser, Contact https://support.daansetu.in/user/tickets/create with proof.
  • Response Time: We will acknowledge and respond within 24–48 hours.
  • Enforcement: Confirmed misuse leads to:
    • Permanent suspension of the offending account.
  • Disclaimer: DaanSetu is not responsible for off-platform disputes or legal actions beyond this policy enforcement.

Thank you for partnering with DaanSetu. Our goal is to ensure a transparent, secure, and impactful fundraising environment for all.

Disclaimer: DaanSetu provides only the platform and has no involvement in the creation, ownership, or authenticity of any NGO’s videos, images, or other content. Fundraisers are solely responsible for their own media and any legal issues arising from its use.